Question 1

What services does ARRTECH APPS AND DATA SOLUTIONS specialize in?

Accepted Answer

ARRTECH specializes in custom enterprise software development, mobile application engineering (iOS, Android, Flutter, React Native), cloud infrastructure & DevOps, Managed IT support, and Generative AI/LLM workflow automation.

Question 2

Where is ARRTECH located and what time zones do you support?

Accepted Answer

Our primary engineering hub is located in Navi Mumbai, Maharashtra, India. We operate 24/7 dedicated engineering pods supporting clients across India, North America (EST/PST), Europe (GMT/CET), and the Middle East.

Question 3

How do we get started with a new project?

Accepted Answer

Getting started is straightforward. Simply reach out through our contact form or schedule a discovery call. Our senior technical architects will conduct an initial 30-minute scoping session, review your technical requirements, and provide a comprehensive proposal within 48 hours.

Question 4

What technology stack do you primarily use for web and software development?

Accepted Answer

We leverage modern, high-performance technologies including Next.js 15, React 19, TypeScript, Node.js, Python, PostgreSQL, Redis, Docker, and Kubernetes. For mobile development, we specialize in Flutter, React Native, Swift, and Kotlin.

Question 5

Can ARRTECH integrate Generative AI or custom LLM models into our existing software?

Accepted Answer

Yes. We build production-ready Retrieval-Augmented Generation (RAG) pipelines, fine-tuned open-source LLMs (Llama 3, Mistral), OpenAI/Claude API integrations, and AI chatbots with direct CRM and database synchronization.

Question 6

Do you build native mobile applications or cross-platform apps?

Accepted Answer

We build both. For maximum budget and time efficiency, we often recommend Flutter or React Native which allows 90%+ shared code across iOS and Android. When required for deep hardware integration, we also craft pure native Swift and Kotlin applications.

Question 7

What cloud platforms do you support for migration and infrastructure setup?

Accepted Answer

We are certified cloud architects across Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure. We handle everything from automated Terraform Infrastructure as Code (IaC) to serverless Lambdas and Kubernetes cluster orchestration.

Question 8

What is included in ARRTECH Managed IT Services?

Accepted Answer

Our Managed IT services provide 24/7/365 proactive infrastructure monitoring, network management, endpoint security, automated daily backups, regular OS/security patching, and an immediate response service desk.

Question 9

Do we retain 100% intellectual property (IP) and source code ownership?

Accepted Answer

Yes, absolutely. Upon milestone completion, you retain 100% full intellectual property and source code ownership. We transfer all Git repositories, Docker configurations, and documentation with zero recurring per-user licensing fees.

Question 10

What pricing and engagement models does ARRTECH offer?

Accepted Answer

We offer three flexible models: 1) Fixed-Price Contracts for projects with well-defined scopes, 2) Time & Material (T&M) for evolving iterative roadmaps, and 3) Dedicated Engineering Pods for long-term technical partnerships.

Question 11

What warranty and post-launch support do you provide?

Accepted Answer

Every custom project comes with a standard 30-day comprehensive warranty covering any bug fixes, security patches, and performance tuning. For long-term peace of mind, we provide Annual Maintenance Contracts (AMC) and 24/7 SLA monitoring.

Question 12

What SLA response times do you guarantee for critical issues?

Accepted Answer

Our enterprise SLAs guarantee an initial response within 15 minutes for critical (Severity 1) downtime incidents, backed by dedicated escalation channels, Slack connect channels, and direct telephone hotlines.

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